N. L. Dalmia Institute Hosts a First of its Kind Conclave on Design Thinking

Mumbai, 17th August 2018: The International Marketing Conclave 2018 will be hosted on 18th August, 2018. (10 A.M. to 5:30 P.M.). The event, organized by N.L. Dalmia Institute of Management Studies and Research (NLDIMSR) in its campus, is an effort towards facilitating experiential learning to future industry leaders by playing a host to a panel of twelve renowned and revolutionary industry stalwarts, design thinking practitioners and ace academicians. The panel will discuss in-depth the fine nuances, challenges, potential and industry applications of the mammoth concept of Design Thinking. The path towards creating a sustainable and a highly enriching customer experience will be unveiled. After all, not just happy, but delighted customers add exceptional value to organizations.

Mr. Amarkant Jain – Head of Marketing at N. L. Dalmia says – “Business processes today revolve around increasing customer satisfaction. But is satisfaction the only motive behind a customer’s purchase decision? Satisfaction being the underlying motive, customer desires and expectations are now inching towards the seamlessness and the quality of experience he derives from using the product. Thus, crafting ingenious products and services which offer beautiful, value – laden and out of the box experiences to the customers is now imperative.”


Design Thinking is this weapon which, if used in the best way possible, has the potential to drastically alter business processes around the globe. It’s not just a way of thinking. It is the subconscious thought behind Ideating, Creating and Delivering a product. Design Thinking is ingrained in the DNA of a few leading organizations across the world and the hour is ripe for every business, whether a start-up or a multinational company to harness the benefits of imbibing Design Thinking in their business processes. To delve deeper into this ideology, the panel for the day comprises of the following industry experts:

    Mr. Ajay Aggarwal       Design Thinking Practice Lead, KPMG, India

    Ms. Namrita Mahindru    Sr. GM, Mahindra & Mahindra

    Mr. Shrutin Shetty      Design Strategist, A-Team Business Consulting

    Mr. Avinash Jhangiani   CEO, Play2Transform.gov.in

    Prof. Margaret Osborne  Seneca College, Canada

    Mr. Milind Shahane      CEO, Tata ClassEdge

    Dr. Kaustubh Dhargalkar Founder, Potentials and Possibilities

    Ms. Babita Baruah       Managing Partner, GTB India, WPP

    Mr. Anurag Yadav        Country Sales Director and Global Sales Lead, British Telecom

    Mr. Y. Vikram Kumar     Country Manager, HP India

    Mr. Milind Acharya      Head of Marketing, Bunge India Pvt. Ltd

Event: International Marketing Conclave 2018.

Venue: N.L. Dalmia Institute of Management Studies and Research. (NLDIMSR)

Date and Time: 18th August, 2018. (10 A.M. to 5:30 P.M.)

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