BENGALURU, India — Microland, a leading Global Digital Transformation Company, has been recognized as a Leader in the US region in the Artificial Intelligence for IT Operations (AIOps) quadrant of the ISG Providers Lens Study 2024 for Intelligent Automation Services.
The ISG Providers Lens Study 2024 highlights the comprehensive automation strategies offered by Intelligent Automation Service Providers, integrating evolving technological capabilities with the potential of scaling across entire organizations. The study emphasizes the importance of customer-centric design, purpose-built automation, and business experience in building distinguished performance metrics.
Microland’s AIOps platform, Intelligeni delivers AI-driven automation for IT operations and real-time analytics, enhancing hybrid IT management, streamlining incident resolution, and improving scalability. The company’s innovative Automated Ops model based on the Intelligeni platform, builds resilient IT environments that can adapt to changes without disruption. Intelligeni provides full-stack integration with a diverse range of monitoring sources through its comprehensive observability platform, offering accurate health assessments and holistic visibility into IT operations.
“We are honored to be recognized as a Leader in the ISG Providers Lens Study 2024 for Intelligent Automation Services,” said Satish Sukumar, Senior Vice President & Global Head of Platforms at Microland. “This recognition is a testament to our commitment to delivering unfaltering experiences and driving business growth for our clients through our innovative AI-powered solutions that drive IT resilience and efficiency.”
“This recognition underscores our relentless focus on empowering enterprises with intelligent, AI-driven solutions that not only optimize IT operations but also lay the foundation for sustainable and scalable digital transformation. It’s a proud moment for us as we continue to enable our clients to navigate complexity and achieve resilience with confidence,” said Sam Mathew, President, Microland.
“Microland provides a complete suite of platforms and guidance for clients implementing AIOps, providing end-to-end insights into their IT infrastructure,” said Ashwin Gaidhani, the lead author of this research.
The ISG Providers Lens Study 2024 serves as an important decision-making basis for business and IT decision-makers, offering transparency on the strengths and weaknesses of relevant providers, differentiated positioning by segments, and focus on different markets, including the U.S. and Europe. The study also provides insights into the high demand for multimodal talent and the importance of responsible automation practices.
