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Business Process Outsourcing: 7 Trends to Expect in 2018
By Greg Digneo: Innovation, new technologies and global competition are the constant driving forces behind growth and expansion in the global business process outsourcing industry. Between 2012 and 2016, the global business process outsourcing (BPO) industry grew at a compound annual growth rate of 4.4% to reach total revenues of $140.3 billion in 2016. In the […]
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